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Appreciative Inquiry

Appreciative Inquiry is a strengths-based approach to workplace development that focuses on what works well to inspire positive change. This course helps professionals apply Appreciative Inquiry techniques to identify team strengths, build on successes, and foster innovation. Participants will learn how to ask powerful questions, engage others in solution-focused dialogue, and create a collaborative culture that drives performance and organizational growth.

Course•By Dr. Clay Phillips

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Communication

Strong communication is the foundation of workplace success. This course helps professionals develop the skills to express ideas clearly, build understanding, and foster collaboration. Participants will learn practical strategies for active listening, tailoring messages to different audiences, handling difficult conversations, and improving both verbal and written communication to achieve organizational goals.

Course•By Dr. Clay Phillips

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Diversity in the Workplace

A diverse and inclusive workplace drives innovation, collaboration, and organizational success. This course helps professionals understand the value of diversity, recognize unconscious bias, and foster respect across differences. Participants will explore strategies for creating inclusive teams, leveraging diverse perspectives, and contributing to a workplace culture where everyone feels valued and empowered to succeed.

Course•By Dr. Clay Phillips

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Effective Listening

Listening is a critical skill for building trust, reducing misunderstandings, and strengthening workplace relationships. This course helps professionals develop active listening techniques to fully understand others’ perspectives, ask meaningful questions, and respond with clarity. Participants will learn how effective listening improves collaboration, enhances problem-solving, and contributes to a more productive and respectful workplace.

Course•By Dr. Clay Phillips

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Emotional Intelligence

Emotional intelligence is a key driver of workplace effectiveness and leadership. This course helps professionals strengthen their ability to recognize and manage their own emotions, understand the emotions of others, and build stronger interpersonal relationships. Participants will develop practical strategies for self-awareness, empathy, and emotional regulation to improve collaboration, resolve conflicts, and create a positive workplace culture.

Course•By Dr. Clay Phillips

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Influence & Persuasion

Influence and persuasion are essential skills for driving action and gaining support in today’s workplace. This course provides professionals with practical techniques to communicate persuasively, build credibility, and foster trust. Participants will learn how to shape perceptions, appeal to both logic and emotion, and adapt their approach to different audiences—ultimately strengthening their ability to inspire collaboration and achieve organizational goals.

Course•By Dr. Clay Phillips

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Personal & Professional Accountability

Accountability is essential for building trust, credibility, and effectiveness in the workplace. This course helps professionals take ownership of their actions, commitments, and results while fostering reliability and integrity. Participants will learn strategies to set clear expectations, follow through on responsibilities, and respond constructively to challenges—strengthening both individual performance and overall team success.

Course•By Dr. Clay Phillips

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Problem Solving & Decision Making

Effective problem solving and decision making are critical skills for achieving workplace success. This course provides professionals with structured approaches to analyze challenges, generate solutions, and make informed choices with confidence. Participants will learn how to identify root causes, evaluate alternatives, and apply sound judgment to drive better outcomes, improve efficiency, and support organizational goals.

Course•By Dr. Clay Phillips

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